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Showing posts from May, 2016

How Do I Get More Organization Units For My School?

You can't. CPS is the 2nd Largest Google Apps for Education (GAFE) organization in the world, just behind Australia. Each School has 3 OU’s per site and additional OUs cannot be created. This is what you get; use them wisely. We put Chromebooks under the school; in the case below, that would be "Albany-6290".  You can move them into the groups you see listed, and you don't have to use those groups for a reason associated with the label. For example, some people put lost Chromebooks under "NonEmployees", and then lock that group down in the Console.

How To Bollox Your Chromebooks Using The Admin Console

  Here is a list of settings to avoid while working in the Google Admin Console. Do not: Modify Network settings or options Modify Enrollment settings Modify Device update settings during testing Modify Power settings Modify Certificate Checking Enable users to proceed to malicious sites Modifying Ephemeral Mode settings Modify Enrollment Controls Accidentally Break Inheritance Modify more than one thing at a time without testing how it functions

Device Onboarding Onto Wireless Network Workflow

Most of the devices in the District, other than Windows systems, get onto the wireless network in a similar way. Someone puts them onto the guest wireless network, they get credentials to talk to the main wireless network, and then either flip themselves or are manually moved, depending on the type of device. Chromebooks will flip. The process works like this: Someone delivers the Chromebook to your school. This could be the vendor, if you purchased the device, or yourself, if the device were donated. Attach the Chromebook to the Guest Wireless network. This is usually in the format of CPS12345. We don't put devices directly onto the 802.1x wireless network. Enroll the Chromebook. Enter Control Alt E. It is best if you use an account associated with the school. Chromebook receives wireless configuration. it's magic and happens in the background. Chromebook gets moved to School OU. This only happens after you submit a request to the service desk to move the devices under your sc...

What Can I Do With The Google Admin Console?

  You can do all sorts of things with the Google Admin Console. Here is a modest selection: Look at logs the device gathers Update device information Disable Incognito mode Disable password manager Set Homepage as school website Modify lock screen on idle Auto reboot for OS Install See who has logged in Whitelist / blacklist websites Whitelist / blacklist Chrome apps Push Chrome Web Store apps Check Chrome OS version Disable Guest Mode “Brick” them if they are stolen Disable Smartlock ​If you change anything, make sure To SAVE your settings

I Can't Find The Google Admin Console!

I should have access to the Console, but I can't find it! The Google Admin Console lives here:   https://admin.google.com You can also access it from your Apps selector once logged into  google.cps.edu .

How Do I Get Access To The Google Admin Console?

Like most things in life, you have to call the Service Desk and open a ticket. They will walk you through the process.

Move Those Chromebooks

If you want to manage your Chromebooks, you need to get them listed under your school in the Google Admin Console. You do that by opening a ticket with the service desk. Collect a list of Chromebooks serial numbers you need moved. Call 3-EXCL. The service desk will walk you through the process of submitting your list of Chromebook serial numbers in Comma Separated Value (CSV) format.  Remember: include asset tag and purchasing information in that table.

Organ Transplants

If your Chromebook needs spare parts, you're in do-it-yourself kind of mood, and the device's warranty has expired, you may wonder where you can buy Chromebook parts. We recommend CPS Vendor Chromebookparts.com. Note: This vendor is currently only approved as an Internal Accounts vendor. http://chromebookparts.com Shane Johnson Email: support@chromebookparts.com Vendor #398865

Serial Numbers Never Look Right

Google allows OEMs to add extra characters to serial numbers when the OEM ships devices. For example, if you look at the serial number on a Samsung Chromebook, the character string on the sticker on the device will end in an alpha character. If you search for that serial number in the Console, you will never find it: the last alpha character is fake and needs to be ignored.